Last Updated: 18/12/2024

Welcome to www.tidalpool.com.au ("Website"), operated by Tidalpool  ("we," "our," "us"). By accessing or using this Website and our services, you agree to these Terms and Conditions ("Terms"). If you do not agree, you must refrain from using the Website.

1. Definitions

1.1 "Services" refers to the products, features, and functionalities offered on any of our websites including, https://www.chatiq.com.au/  https://www.reviewd.com.au/ ,  https://www.ellieai.com.au/ , https://domaincloud.au
1.2 "User," "you," or "your" refers to any individual or entity accessing the Website or Services.
1.3 "Content" includes text, graphics, logos, and other material available on the Website.

2. Use of Services

2.1 You must be at least 18 years old to use our Services.
2.2 You agree to use the Website and Services for lawful purposes only.
2.3 We reserve the right to modify, suspend, or terminate access to the Website or Services at any time without notice.

3. Accounts

3.1 To access certain features, you may be required to create an account.
3.2 You are responsible for maintaining the confidentiality of your account information.
3.3 You agree to notify us immediately of any unauthorized use of your account.

4. Payment and Billing

4.1 Payments for Services are processed securely through Stripe. By providing your payment information, you authorize us to charge the applicable fees.
4.2 All prices are listed in Australian Dollars (AUD) and include GST unless stated otherwise.
4.3 Refunds are subject to our Refund Policy.

5. Intellectual Property

5.1 All intellectual property rights in the Website and Services are owned or licensed by Tidalpool.
5.2 You are granted a limited, non-exclusive, and non-transferable license to use the Website and Services solely for their intended purpose.

6. Limitations of Liability

6.1 To the extent permitted by law, we are not liable for any direct, indirect, or consequential damages arising from your use of the Website or Services.
6.2 We do not guarantee the accuracy, reliability, or availability of the Website or Services.

7. Privacy

7.1 We are committed to protecting your privacy in accordance with the Australian Privacy Act 1988 (Cth). For details, please refer to our Privacy Policy.

8. Third-Party Links

8.1 The Website may contain links to third-party websites. We are not responsible for the content or practices of these external sites.

9. Termination

9.1 We reserve the right to terminate or suspend your access to the Website or Services if you breach these Terms.
9.2 Upon termination, any rights granted to you under these Terms will cease immediately.

10. Governing Law

10.1 These Terms are governed by the laws of Queensland, Australia.
10.2 Any disputes arising under these Terms will be resolved exclusively in the courts of Queensland.

11. Changes to Terms

11.1 We may update these Terms from time to time. Changes will be effective immediately upon posting on the Website.
11.2 Your continued use of the Website or Services constitutes acceptance of the updated Terms.

12. Contact Us

If you have any questions or concerns regarding these Terms, please contact us at:

Email: info@tidalpool.com.au